Reward Points

Customers who register and place an order with Orchardcards.co.uk will automatically receive Reward Points on the value of their purchase. You will receive 5 points for every £1 you spend - and each point is worth 1p off a future order. This is equivalent to a 5% loyalty discount.

To check your Reward Points balance, please log in to your Orchardcards.co.uk account, and the balance will be displayed on the right hand side of the shopping basket page (if you already have items in it) after you click on the Reward Points section. The balance is also shown in the My Account section of the website.

You can decide whether to use your Reward Points each time you order, or to allow them to accumulate over time to generate a larger discount against one particular order.

To spend some or all of your Points, click on the Reward Points section on the right hand side of the checkout page just above CHECKOUT SECURELY and type the number of points you wish to redeem against your current order into the box, and click the "Apply Points" button.

If you enter more Points than are required to cover the cost of your current order, don't worry - the system will only deduct the amount required from your balance, and the remainder will be re-credited to your account.

Please note that:

1. Reward Points cannot be used to cover our delivery charges.
2. The Points cannot be transferred to another account, and they have no cash value beyond the discount off your subsequent orders.
3. If you place an order, receive Reward Points and then subsequently return goods for refund (for whatever reason), your Reward Points balance will be reduced appropriately.