14.03.22 Strong Customer Authentication

March 16, 2022

Internet customers will notice changes when paying from the start of this week, Monday 14 March 2022.  In attempt to clamp down on payment card fraud, online shoppers on all UK websites will now have to prove who they are by, for example, entering a code received by text message or from a bank card reader.

We hope the new system will settle down quickly but, for now, we know it’s having a few teething problems and more transactions than usual are “tripping up”.  Do please ring if you find you are struggling to checkout, we’ll try our best to help, or alternatively try a different card or Paypal instead.

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